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Your All-in-One Remote Solution Scalable, Reliable & Proactive!

Delivering expert technical support, SaaS & POS operations, QA, training, and 4K digital content — all remotely, efficiently, and reliably.

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The All-in-One Remote Solution

Expert Customer / Tech Support | SQA | Onboarding | VA | 4K Digital Content

Customer Support (Technical & Non-Technical)

  • Live chat, ticket & email support for SaaS & POS platforms
  • Cloud & legacy POS troubleshooting
  • Payment terminal & hardware issue resolution
  • Bug reporting, escalation handling & engineering coordination
  • QA validation & release support
  • 95% First Contact Resolution | 99% Customer Satisfaction
  • KPI-driven environments with consistent 130%+ performance
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Software Quality Assurance

  • Pre-release app testing on Android & iOS platforms
  • Cloud portal functionality testing & validation
  • Bug detection, reporting, and escalation to engineering teams
  • Live testing for SaaS & POS applications to ensure smooth performance
  • Ensuring high-quality releases with minimized errors and seamless user experience
  • Contributing to improved app stability, feature accuracy, and customer satisfaction
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Inventory Management & Menu Programming (POS)

  • Full inventory structuring & optimization
  • Multi-location, multi-terminal menu programming
  • Modifiers, combos, pricing rules & tax mapping
  • Sync validation across devices & locations
  • Bulk imports, audits & seasonal updates
  • Error-free workflows for restaurants & retail chains
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4K Knowledge Base & Training Content Creation

  • 4K product training videos & tutorials
  • Internal staff & end-user training libraries
  • Step-by-step SOP videos
  • Knowledge base article structuring & publishing
  • LMS-ready learning content
  • Reduced onboarding time by up to 40% through video-first training ecosystems
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Virtual Assistance (Operations & Admin Support)

  • CRM management & data handling
  • Business operations support
  • Reporting, documentation & internal workflows
  • Task coordination & team support
  • Calendar, communication & inbox management
  • Reliable long-term VA support for founders, agencies & SaaS teams
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Social Media Content for Software & SaaS Companies

  • Feature walkthrough reels & micro-tutorials
  • Product updates & release announcements
  • Branded visuals, carousels & short-form videos
  • Educational + conversion-focused content
  • Content for Instagram, Facebook, TikTok & YouTube
  • Designed to increase product adoption & merchant engagement
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Why Choose Us?

We handle the problems before they slow you down — with scalable, no-nonsense, 24/7 remote support solutions!

Cost-Efficiency

Save up to 51% while maintaining high-quality, reliable remote support — saving time, money, and headaches.

Global Reach

Leverage scalable remote support that works 24/7 across time zones, ensuring your business is always covered.

Scalability

Easily expand your support capacity as your business grows with our flexible, SaaS-based remote support solutions.

Top Rated Plus Founder

Meet the Expert Behind Your All-in-One Remote Solution

Zeeshan, founder of One Remote Solution, delivers scalable, proactive remote support solutions with expertise in technical support, SaaS & POS operations, QA, helpdesk, and 4K training, achieving 95% First Contact Resolution, 99% Customer Satisfaction, and 130%+ team KPIs.

Meet The Founder

Top Rated Plus on Upwork

Consistently exceeding client expectations.

Hands-On Expertise

Built and led high-performing remote support teams for SaaS & POS platforms

All-in-One Remote Support

Technical support, QA, training, operations, and digital content delivered efficiently and reliably.

Get your Remote Solution Today Starting at Just $12/hr

Get your Remote Support

Today Starting at Just

$12/hr

Essential Support

$12

/hr

Ideal for small businesses and startups needing basic IT support. Entry-level professionals handle simple troubleshooting, software installs, and general helpdesk tasks.

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Most Popular

Expert Support

$18

/hr

Perfect for small to mid-sized businesses needing more advanced support. Professionals with 2-5 years of experience tackle intermediate issues, software optimization, and IT infrastructure. 

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Enterprise Support

$24

/hr

Designed for larger enterprises requiring top-tier support. Experienced professionals manage complex issues, critical system configurations, and strategic IT solutions.

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Frequently Asked Questions

We provide remote support services for SaaS platforms, POS systems, retail, restaurants, and tech businesses of all sizes, covering technical support, QA, helpdesk, onboarding, and training.
Every task is handled by experienced professionals. Led by our Top Rated Plus founder, we consistently achieve 96% First Contact Resolution and 99% Customer Satisfaction.

Our services are fully customizable and scalable by the hour. Need more coverage, extended hours, or specialized expertise? We can ramp up support immediately, keeping your business running smoothly.

We adapt fast. If something isn’t working, we optimize support until it meets your needs — proactive, hassle-free remote support, guaranteed!

Absolutely. We cover technical troubleshooting, SaaS & POS support, QA, helpdesk, onboarding, operational, customer, and admin support — all remotely, efficiently, and reliably.

Yes! We create 4K training videos, SOPs, knowledge bases, and internal resources, helping your team operate efficiently and reducing onboarding time by up to 30%.

Partner with 1 Remote Solution

Refer us a client, and if the client signs up, you get to earn a 25% flat commission on the deal along with 1-3 months of recurring revenue as well.

Start Earning with Each Referral!

Ready for a Reliable

All-in-One Remote Solution?

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